connorabb Newbie

Inscrit le: 05 Aoû 2010 Message(s): 1
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Posté le: 27 Aoû 2010 19:15 Sujet du message: Woopra Desktop Client 1.4 on WinXP |
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Been discussing this with Woopra via Twitter, but thought I'd post the whole story to the forums anyway.
I was using the Woopra WordPress plugin to track my stats, but it stopped working. So I followed the instructions to set up the tracking manually. When I
tried logging into the desktop client, however, I got the message "Unable to connect to Woopra".
I checked my username & password by logging into Woopra.com, and could log in fine. The tracking script logs my visitors, because I can see them from here.
I've disabled my firewall (basic Windows firewall) even though Woopra has been excluded from being blocked & that did not change the error message of "unable
to connect".
I've tried uninstalling & reinstalling the software. No change. I could find no other troubleshooting tips.
Kiara
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